The goal of the Wastewater Operations and Maintenance Division is to provide an efficient system of sanitary storm sewers and sewage pumping stations for the purpose of carrying effluent from the point of discharge to the point of disposal. This is attained through regular and preventative maintenance routines, while striving for the achievement of the Ministry of Environment and the Quinte Area Remedial Action Plan (RAP) criteria for operation of the sewage systems.
The Wastewater Operations and Maintenance Division includes sewer flushing and televising, manhole parging, adjustments and repairs, catch basin adjustments and cleaning, sewer lateral repairs and underground locates.
Neil Allanson, Manager 705-632-0821
The Warkworth Lagoon is operated and maintained by the Water Operations and Maintenance Division.
Wastewater Treatment Plant
The Municipality has a contract with the Ontario Clean Water Agency (OCWA) to operate the Water Pollution Control Plant in Campbellford and Hastings for the management and disposal of solid wastes.
Campbellford Wastewater Plant
John Seguire, OCWA
Hastings Wastewater Plant
John Seguire, OCWA
Sewer Service Connection
If you require a sewer service connection a Sewer Service Connection application must be completed and submitted to the office. The Wastewater Operations Staff should address issues relating to new sewer service connections.
Catch Basins and Storm Sewers
The Wastewater Operations Division performs adjustments, repairs and removes debris and sand from all municipal catch basins If you notice a catch basin that is flooding or frozen, please contact the Administration Division 705 653-1900 ext. 228. Storm sewers collect storm water and runoff from catch basins. Some storm water is combined with the sewers and is pumped to the wastewater treatment plant for processing. Separate storm sewers are directly discharged into the Trent River. Cleaning of storm inlets and outlets are performed on a regular and emergency basis.
Sanitary Sewer Flushing is conducted yearly as part of the Wastewater Maintenance Program. These operations are carried out in the spring of each year to remove debris, sand and gravel. During this time customers may experience blowback from the main. When blowback occurs, it is usually due to poor venting in the residence. If you experience blowback, please contact the Administration Office 705 653-1900 ext. 228. The Municipal Water Staff makes every effort to maintain the designated schedule.
If a homeowner has a clean out, it will be located at the property line. Clean outs are used by Municipal staff to detect blockages of a sewer line. If a clean out is present, the Municipality is responsible from the clean out at the property line to the sewer main. If a homeowner does not have a clean out, they are responsible from their residence to the sewer main.
A sanitary sewer lateral is a section of the sewer that connects your building to the Municipality's main sewer. This permits the discharge of all the domestic waste from toilets and sinks.
The Municipality of Trent Hills' policy regarding sewer lateral problems is that the property owner is responsible for their lateral to the Municipality's main sewer with the exception of whether it can be shown that there are tree roots from a Municipal tree. The property owner is responsible for retaining a plumber or contractor to determine the extent of the problem. The Municipality must be notified and inspect the site during the removal of roots. Environmentally sensitive materials should not be poured down the drain, on the ground or into the sewers.
Please note that should the sewer be blocked due to improper use (such as rags, diapers etc.) then it will be the owner's responsibility to pay for the cost to clean and repair the lateral.
We wish to make it clear that just because a blockage is created on Municipal property, it does not necessarily follow that the Municipality will pay the cost to resolve the problem.
Trouble Shooting for Blockage and Collapse:
- The first indication is sewage being forced up through the basement floor drain
- Locate your cleanout access (a capped access to the sanitary sewer lateral normally is located in the basement by the front foundation wall) and determine by removing the cap if sewage is also being forced up at this location
- If there is no sewage at the capped access, then the problem is located within the internal plumbing
- If there is sewage, then the problem is located outside the foundation wall
Wastewater Billing Inquiries
Any inquiries regarding billing or payments should be made to the Finance Department at 705-653-1900 ext. 223.
The Water & Wastewater Rates for the Campbellford, Hastings, & Warkworth have been gradually been moving towards a Balanced Rate System since 2009. These uniform rates are now in place in 2013 with the adoption of 2013 Water and Sewer Rates.
The following 2013 Water & Wastewater Rates were adopted by the Municipality of Trent Hills Council at a Public Meeting held on January 8, 2013. These rates are effective as at January 1, 2013: 2013 Water & Wastewater Proposed Budget and Rates Presentation
BILLING INQUIRIES: Any inquiries regarding Water & Wastewater billing or payments should be made to the Municipal Finance Department at 705-653-1900 ext. 223 or 231
|Volumetric Rate ($/Cubic Meter)||$1.02||$1.02||$1.02|
|SERVICE CHARGE ($/month)|
|Size (mm)||Size (in)||Uniform Rate Schedule|
|Surcharge on water bill|
(% of total water bill)
Locates and Road Cuts
Planning on scheduling improvements to your home? Whether it is for the installation of fences, pools, landscaping etc., be sure to make arrangements for water and sewer locates. Be sure to check with all other utilities as well.
All person (s) must obtain locates prior to digging on Municipal property. Link to Road Cut Permit for more information. The Road Cut Permit allows for water and wastewater locates and must be authorized by the roads manager prior to any digging. Contact the Administration Division for further information 705-653-1900 ext. 228.