The Municipality of Trent Hills has drinking water and wastewater systems in the communities of Campbellford, Hastings and Warkworth.  Water and wastewater systems maintain our water quality and ensure the well-being of the community.

Please see the Current Fact Sheet for Property Tax and Water/Wastewater Account Information for changes to payment due dates due to COVID-19

Water and Wastewater Information

Did You Know?

A recent study from Ryerson University has determined that 'flushable' wipes do not actually break down in the wastewater system. The study tested 101 different 'flushable' wipes and none passed the test.

Materials that are flushed into the wastewater system can cause damage if they are unable to break down, which results in greater costs to homeowners, business, and municipalities.

The study is available online for further information.  

Another article about flushing wipes from Environmental Science & Engineering Magazine

Rates

2020 Water and Wastewater Rates

2019 Water Rates

2019 Sewer Rates 

2018 Water Rates

2018 Sewer Rates

 Budgets

2020 Water and Wastewater Budget

2019 Water and Wastewater Budget

2018 Water and Wastewater Budget

2017 Water and Wastewater Budget

Water and Wastewater Rate Study
Water and Wastewater Rate Study-January 8, 2020
e-Billing

e-Billing is when you receive an electronic version of your bill instead of a paper bill. Your e-Bill includes the exact same information as your paper bill, and can be viewed or downloaded in a PDF format.

e-Billing has many convenient features and benefits:

  • You receive an email notification containing an attachment of your bill.
  • You are able to see your bill faster than if it were sent via regular mail.
  • You can save or print a PDF version of your bill.
  • You are reducing clutter and paper waste.

Enrol in e-Billing

 Payment Options

  Pre-Authorized Payments

The Municipality of Trent Hills offers a Pre-Authorized Payment Plan for payment of water and sewer.

Amounts due are withdrawn on the billing due date.

Internet/Telephone Banking

Internet and Telephone Banking are available through most major financial institutions.

For water/sewer payments, search for the payee name containing "Trent Hills" and then select "water/sewer".

Your account number is the same as the account number that appears on your Water/Sewer Bill and must be 11 characters in length with no spaces or dots.

Financial Institutions
Water/Sewer Bill payments can be made at most financial institutions having payment arrangements with the Municipality of Trent Hills.
In Person

You can pay your Water/Sewer bill in person at the Municipal Office at 66 Front St. South, Campbellford.

  • Office hours are Monday-Friday 8:30 am - 4:30 pm
  • Cash, cheque or debit card (interac) are available. Credit cards are not accepted.

A secure after hours drop box is located at the main door of the Municipal Office for your convenience.

 Mail

Send cheques and your payment stub to:

Municipality of Trent Hills

PO Box 1030

Campbellford, ON K0L 1L0

 Connections

If you would like to connect to the municipal water and/or wastewater system, please contact our office for more information.

Water and Wastewater Connection Charges By-law

Bulk Water Dispensing Stations

The Municipality of Trent Hills has two automated Potable Bulk Water Dispensing Stations at the following locations:

  • Campbellford Water Treatment Plant – 46 Saskatoon Ave
  • Hastings Water Treatment Plant – 188 Front St W

These are automated turn-key dispensing stations suitable for delivering potable water to trucks/containers. 

As part of a web based system utilizing a unique Access Code and PIN, you manage your account from your office, smart phone or any web based computer or tablet.  Once you have set up your account and it is activated, you will purchase water online using debit or credit and have access to the bulk water stations 24/7, unless otherwise posted.

Access the Bulk Water Account Portal

Access a Customer Manual

Your customer profile will require an email address as the main contact.  You will create at least one unique truck Access Code and PIN.

Please note that when you complete a transaction to add money to your account to purchase bulk water, it could take up to one hour for it to be registered with each of the Bulk Water Stations. 

Important Usage Information

The Bulk Water Dispensing Stations have a 3” female cam lock fitting connection.

If your equipment has a 2” female cam lock fitting connection, a hose length of approximately 3-4 meters, with a 2” reducer, is available at each station.

The fully automated system dispenses a high volume of water over a short amount of time and is to be used for supply of large quantities of water.  Attempting to fill tanks or containers less than 1,000 litres in size is not permitted as it may result in overflow, possible damage to equipment and customer injury.

Due to the possibility of contamination at the outlet port by other haulers’ equipment (ie hose attachment, etc.), please use the Bulk Water Dispensing Station at your own risk.

Pricing

2020 Bulk Water Charge is $3.25 per cubic meter (M3).

1 M3 = 220 Imperial Gallons

1 M3 = 1,000 Litres

 Questions?

For questions regarding account set up after referencing the Customer Manual, please email staff or contact the Municipal Office at 705-653-1900 extension 231 

For technical/mechanical inquiries at the Bulk Water Dispensing Stations, call 705-653-2610

Drinking Water Financial Plans

2016 to 2025 Trent Hills Drinking Water Financial Plan

 Annual Reports

Campbellford Wastewater Treatment Facility Annual Report for 2019

Hastings Wastewater Treatment Facility Annual Report for 2019

Warkworth Wastewater Treatment Facility Annual Report for 2019

 

 

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